DEPOSITS, RESCHEDULING, CANCELLATION, LATE-SHOW & NO-SHOW POLICY
Booking any appointment except a consultation requires a non-refundable deposit to secure your appointment. The remainder of your appointment cost will be charged at the end of your appointment.
CONSULTATIONS require a card to be held on file. The consultation is free, but you will be charged $50 if you fail to give 72-hours notice to reschedule or cancel your appointment.
RESCHEDULES you must give at least 72-hours notice to reschedule your appointment in order to roll your deposit forward to your new appointment time. If you fail to give adequate notice, you will forfeit your deposit and a new deposit will be required to secure your new appointment.
CANCELLATIONS will forfeit their deposit. Any future appointments will require a new deposit.
LATE SHOWS if you are more than 20 minutes late for your appointment, we will have to reschedule you and you will be charged a 50% rescheduling fee.
NO-SHOWS will forfeit their deposit and be charged full price. Any future appointments will require a new deposit.
INCLUDED TOUCHUP APPOINTMENTS (for brows & lips) must be scheduled 6-12 weeks from your initial appointment. 72-hours notice is needed to RESCHEDULE this appointment, or you will forfeit your included touchup and a fee of $150 will be required to schedule your new touchup appointment. LATE SHOWS beyond 20 minutes past your appointment time will need to be rescheduled and a $150 fee will be required to rebook. NO SHOWS will forfeit their included appointment and a fee of $150 will be required to rebook.
PREVIOUS PERMANENT MAKEUP POLICY
PREVIOUS BROW TATTOOING OR MICROBLADING will need to be evaluated to ensure that we can achieve your desired results. If you have previous tattooing in the brow area, you MUST schedule a consultation prior to booking your appointment. You may need to removal sessions prior to further tattoo work in order to achieve a good result. Please note that touchup rates are only valid for current Strukture clients: if your previous cosmetic tattoo work was performed by a different artist, regular rates apply. If possible, we may be able to do color-correction and cover-up work without removal. Cover-up work may require additional touch up appointments which will be billed accordingly.
Strukture recognizes that the privacy of your personal information is important. This policy details the types of information we may receive or collect when you visit www.strukture.studio, and how we take every step we can to safeguard your information. Most importantly, we will never sell your personal information to third parties. These are simply ways we help make your interactions with Strukture more personal.
LOG FILES Similar to most other websites, we collect and use the data contained in log files. The information in the log files include your ISP, your IP address, the browser you used to visit our site, the time you visited our site and which pages you visited on our site. This lets us know what type of content and information you're most interested in.
You can also choose to disable or selectively turn off cookies or third-party cookies in your browser settings, or by managing preferences in internet security programs. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
SCHEDULING We use a third-party scheduling company (Acuity) to allow you to book appointments online. This company collects your personal information and credit card information, which is stored securely. If applicable, your credit card will be processed through Square.